Lernpass plus

Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für Lernpass plus erstellen.

Womit können wir Ihnen weiterhelfen?

Anwenderanfrage (Bedienung und Nutzung)

Erforderliche Felder sind mit einem Sternchen markiert.

{"xsrfToken":"c8e66c2b99b6934b4f89d120d2d40cb6d2a5709b_lout","branding":{"id":"5","key":"lpp","name":"Lernpass plus","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/24","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Lehrmittelverlag Service Desk","sharedPortalName":"Support ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Lehrmittelverlag Service Desk","sharedPortalName":"Support ","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Lehrmittelverlag Service Desk","sharedPortalName":"Support ","localeDisplayName":"Englisch (Vereinigte Staaten)"},"fr-FR":{"localeDisplayName":"Französisch (Frankreich)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#299357","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/af3aa81c-2c3b-450e-8999-2e61d86260c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjc0ZDAxMS1mZjg5LTRkMzItODM1OC1iZDJkMGIzZmQ1ZDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmM2FhODFjLTJjM2ItNDUwZS04OTk5LTJlNjFkODYyNjBjMCI6WyJyZWFkIl19LCJleHAiOjE3NTcxMDc0NTUsIm5iZiI6MTc1NzEwNjg1NX0.fKYIwSaIz44dOY75f7zva8e3GA3UqhDdxrIoepBFw6g&client=ab74d011-ff89-4d32-8358-bd2d0b3fd5d0&height=300&mode=fit","bannerMediaApiFileId":"af3aa81c-2c3b-450e-8999-2e61d86260c0","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"lpp","projectId":10005,"serviceDeskId":5,"name":"Lernpass plus","description":"Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für Lernpass plus erstellen.","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"299","name":"Anwenderanfrage (Bedienung und Nutzung)","descriptionHtml":"","callToAction":"Anwenderanfrage (Bedienung und Nutzung)","introHtml":"","icon":10684,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10684","groups":[21],"key":""},{"id":"71","name":"Schulhauswechsel","descriptionHtml":"","callToAction":"Schulhauswechsel","introHtml":"","icon":10478,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[21],"key":""},{"id":"72","name":"Stellwerktest nur zur Normierung notwendig","descriptionHtml":"","callToAction":"Stellwerktest nur zur Normierung notwendig","introHtml":"","icon":10550,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[21],"key":""},{"id":"73","name":"Supportanfrage","descriptionHtml":"","callToAction":"Supportanfrage","introHtml":"","icon":10466,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[21],"key":""},{"id":"285","name":"Technische Probleme & Systemzugang","descriptionHtml":"","callToAction":"Technische Probleme & Systemzugang","introHtml":"","icon":10476,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[21],"key":""},{"id":"74","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"Anfrage von Ihrem E-Mail-Support-Kanal erhalten.","icon":10527,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"75","name":"Telefon","descriptionHtml":"","callToAction":"Telefon","introHtml":"","icon":10531,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"Allgemeine Anfragen"}],"orderMapping":{"21":[73,299,285,71,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1ef94a22-1598-30f5-a0ac-b61a7e7a5960","appLinkName":"","appLinkUrl":"","spaceKey":"LPP","spaceName":"Lerpass Plus","spaceUrl":"","isServer":false},"labels":[],"projectKey":"LPP","serviceDeskId":5,"kbLinkDomainURLs":["https://helpdesk.support.lehrmittelverlag.ch","https://lehrmittelverlag.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LPP","userLanguageHeader":"Dokumentation","userLanguageMessageWiki":"Weitere Informationen finden Sie unter <a href=\"https://lehrmittelverlag.atlassian.net/wiki/spaces/LPP/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Lernpass Plus</a>","defaultLanguageHeader":"Dokumentation","defaultLanguageMessage":"Weitere Informationen finden Sie unter [Lernpass Plus| https://lehrmittelverlag.atlassian.net/wiki/spaces/LPP/overview]","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjc0ZDAxMS1mZjg5LTRkMzItODM1OC1iZDJkMGIzZmQ1ZDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTcxMDgwNTUsIm5iZiI6MTc1NzEwNjg1NX0.saFHDYy5jikbAriP5Ze2FiQJV6bxP0v4fLClfM7DnAQ","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"ab74d011-ff89-4d32-8358-bd2d0b3fd5d0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":299,"projectId":10005,"issueType":{"id":"10003","name":"Frage"},"form":{"name":"Anwenderanfrage (Bedienung und Nutzung)","descriptionHtml":"","callToAction":"Anwenderanfrage (Bedienung und Nutzung)","intro":"","instructions":"","icon":10684,"iconUrl":"https://helpdesk.support.lehrmittelverlag.ch/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10684","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10245","fieldConfigId":"10402","label":"Themenbereich","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10211","label":"Bearbeitung von Aufgaben","selected":false,"children":[{"value":"10212","label":"Buttons finden","selected":false,"children":[]},{"value":"10213","label":"Aufgabensets wiederholen oder umbenennen","selected":false,"children":[]},{"value":"10214","label":"Aufgaben manuell erstellen","selected":false,"children":[]}]},{"value":"10215","label":"Ergebinsse & Auswertung","selected":false,"children":[{"value":"10216","label":"Leistungsprofil","selected":false,"children":[]},{"value":"10217","label":"GER-Sprachniveau","selected":false,"children":[]},{"value":"10218","label":"Schreibkompetenz","selected":false,"children":[]},{"value":"10219","label":"Übungsaufgaben","selected":false,"children":[]},{"value":"10220","label":"Texte schreiben","selected":false,"children":[]}]},{"value":"10221","label":"Nutzer- & Rollenverteilung","selected":false,"children":[{"value":"10222","label":"Logins generieren","selected":false,"children":[]},{"value":"10223","label":"Rollenwechsel bei Schulleitung/Admin","selected":false,"children":[]},{"value":"10224","label":"Teamteaching / Fachlehrperson hinzufügen","selected":false,"children":[]},{"value":"10225","label":"SuS / Lehrpersonen / Klassen","selected":false,"children":[]}]},{"value":"10226","label":"Allgemeine Nutzung","selected":false,"children":[{"value":"10227","label":"Vorbereitung neues Schuljahr","selected":false,"children":[]},{"value":"10228","label":"Niveauzuteilung","selected":false,"children":[]},{"value":"10229","label":"Jobskills","selected":false,"children":[]},{"value":"10230","label":"Normierung","selected":false,"children":[]},{"value":"10231","label":"Stellwerkprofil verloren","selected":false,"children":[]},{"value":"10232","label":"Test zurücksetzen","selected":false,"children":[]},{"value":"10233","label":"Teststart/-abbruch","selected":false,"children":[]}]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10083","fieldConfigId":"10190","label":"betroffene Lehrperson (E-Mail)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Betreff","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/299","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/299","calendarParams":{"firstDay":1,"date":"2025-09-05T23:14:15+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1ef94a22-1598-30f5-a0ac-b61a7e7a5960","appLinkName":"","appLinkUrl":"","spaceKey":"LPP","spaceName":"Lerpass Plus","spaceUrl":"","isServer":false},"labels":[],"projectKey":"LPP","serviceDeskId":5,"kbLinkDomainURLs":["https://helpdesk.support.lehrmittelverlag.ch","https://lehrmittelverlag.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjc0ZDAxMS1mZjg5LTRkMzItODM1OC1iZDJkMGIzZmQ1ZDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTcxMDgwNTUsIm5iZiI6MTc1NzEwNjg1NX0.saFHDYy5jikbAriP5Ze2FiQJV6bxP0v4fLClfM7DnAQ","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"ab74d011-ff89-4d32-8358-bd2d0b3fd5d0","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lehrmittelverlag","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c8e66c2b99b6934b4f89d120d2d40cb6d2a5709b_lout","baseUrl":"https://helpdesk.support.lehrmittelverlag.ch/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lehrmittelverlag.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ab74d011-ff89-4d32-8358-bd2d0b3fd5d0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"edbc0b94e8a1418ea700d2d9991851af","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}